These terms and conditions should be read alongside our Privacy Notice and Service Guidelines.
These terms set out the general basis on which we provide our services. Specific terms relating to individual assignments will be detailed in a separate engagement letter.
Our engagement letter, schedules of services, and these terms are governed by the laws of England and Wales. Both parties agree that the courts of England and Wales have exclusive jurisdiction in relation to any dispute.
KG McGahan Consulting Limited is licensed by the Chartered Institute of Management Accountants (CIMA) as a Member in Practice and is listed on the AICPA & CIMA member directory.
We are required to verify the identity of our clients in accordance with UK anti-money laundering legislation. We may request documentation and carry out electronic checks. We cannot begin work until these requirements are satisfied.
We do not hold client money. Any fees paid in advance for professional services to be performed, and clearly identifiable as such, are not treated as client money.
Our fees are based on the time spent, complexity of the work, level of responsibility, and the value of the services provided.
The agreed fee assumes that records are maintained in a timely and orderly manner. We reserve the right to revise fees where the scope of work changes, charge interest on overdue invoices at 8% above the Bank of England base rate, and suspend services where payment is overdue. If you believe an invoice is incorrect, you must notify us within 21 days of receipt.
The services included within your agreed fee are limited to those specifically set out in your engagement letter. Any work outside the agreed scope will be discussed and agreed with you before being undertaken and will be charged separately.
Unless specifically agreed otherwise, our standard services do not include dealing with HMRC enquiries, investigations or compliance checks beyond routine matters. Any work beyond this will be treated as additional work and charged separately. We recommend that you consider taking out appropriate fee protection or tax investigation insurance.
We will keep your information confidential except where disclosure is required by law or permitted under our Privacy Notice. This obligation continues after our engagement ends. We may use trusted subcontractors, who will also be bound by confidentiality obligations.
We comply with UK GDPR when processing personal data. Full details are set out in our Privacy Notice.
We have arrangements in place to ensure continuity of service in the event of permanent incapacity or illness. In such circumstances, an alternate firm may be appointed to make initial contact with you.
Alternate firm: Rodliffe Accounting Limited, Level 37, 1 Canada Square, London, E14 5AA
Contact: Stephen John Blissett ACMA
We may communicate via email or other electronic means. While we take reasonable precautions, electronic communication carries risks which you accept. You are responsible for ensuring your contact details are kept up to date.
Where a conflict arises, we will take reasonable steps to manage it. If this is not possible, we may cease to act.
We will provide our services with reasonable care and skill. Our total liability is limited as set out in the engagement letter.
Our advice is for your use only and may not be relied upon by third parties without our prior written consent. No third party has rights under the Contracts (Rights of Third Parties) Act 1999.
We are required to report suspicions of money laundering to the National Crime Agency without notifying you. Client due diligence records are retained for at least five years after we cease to act.
Either party may terminate the engagement with 21 days' written notice. On termination, we may charge for work completed and any reasonable handover costs.
We comply with the ethical and professional standards of CIMA. You are responsible for providing accurate and complete information and for notifying us of any errors in submitted returns.
You are responsible for retaining your own records in line with HMRC requirements. We may retain or destroy documents in accordance with our retention policy (typically up to 7 years).
We retain copyright in all documents we prepare unless otherwise agreed.
If you are dissatisfied, please contact us. If unresolved, you may refer the matter to CIMA within 6 months of our response. See also our Complaints Procedure.
We are not authorised to provide investment advice.
If any provision of these terms is found to be invalid, the remaining provisions will remain in effect. Where there is a conflict between these terms and the engagement letter, the engagement letter will take precedence.