Terms and Conditions Last updated: March 2026 Terms and Conditions These terms and conditions should be read alongside our Privacy Notice. 1. Introduction These terms set out the general basis on which we provide our services. Specific terms relating to individual assignments will be detailed in a separate engagement letter. 2. Applicable Law Our engagement letter, schedules of services, and these terms are governed by the laws of England and Wales. Both parties agree that the courts of England and Wales have exclusive jurisdiction in relation to any dispute. 3. Authorisation and Registration KG McGahan Consulting Limited is licensed by the Chartered Institute of Management Accountants (CIMA) as a Member in Practice and is listed on the AICPA & CIMA member directory. 4. Client Identification and Anti-Money Laundering We are required to verify the identity of our clients in accordance with UK anti-money laundering legislation. We may request documentation and carry out electronic checks. We cannot begin work until these requirements are satisfied. 5. Client Money We do not hold client money. Any fees paid in advance for professional services to be performed, and clearly identifiable as such, are not treated as client money. 6. Fees and Payment Terms Our fees are based on the time spent, complexity of the work, level of responsibility, and the value of the services provided. Fees are invoiced monthly and payable within 7 days VAT will be added where applicable Ongoing services may be provided under a fixed annual fee, typically billed monthly in arrears Payment is usually collected by Direct Debit in accordance with the agreed schedule Any additional work outside the agreed scope will be charged separately The agreed fee assumes that records are maintained in a timely and orderly manner. We reserve the right to: Revise fees where the scope of work changes or where information provided is incomplete, delayed or inaccurate Charge interest on overdue invoices at 8% above the Bank of England base rate Suspend services where payment is overdue If you believe an invoice is incorrect, you must notify us within 21 days of receipt. 7. Scope of Services The services included within your agreed fee are limited to those specifically set out in your engagement letter. Any work outside the agreed scope will be discussed and agreed with you before being undertaken and will be charged separately. 8. HMRC Enquiries and Investigations From time to time, HMRC may open enquiries, compliance checks or request further information in relation to your tax affairs. Unless specifically agreed otherwise, our standard services do not include dealing with HMRC enquiries, investigations or compliance checks beyond routine matters. Where HMRC requests information, we will provide limited assistance in supplying information already held within our records or systems (for example QuickBooks, AutoEntry, Xero or client portals), where this can be done without significant additional work. Any work beyond this, including but not limited to: Responding to HMRC enquiries in detail Preparing additional schedules, reconciliations or explanations Corresponding with HMRC on your behalf Attending meetings or calls with HMRC will be treated as additional work and charged separately, either on a time basis or as agreed in advance. Where urgent or time-sensitive responses are required by HMRC, this may result in additional fees reflecting the priority and level of work involved. You remain responsible for providing any information, documentation or explanations requested by HMRC which are not already held within our records. We recommend that you consider taking out appropriate fee protection or tax investigation insurance to cover the cost of professional fees arising from HMRC enquiries or investigations. 9. Confidentiality We will keep your information confidential except where disclosure is required by law or permitted under our Privacy Notice. This includes, where applicable, sharing information under our continuity arrangements as set out below. This obligation continues after our engagement ends. We may use trusted subcontractors, who will also be bound by confidentiality obligations. 10. Data Protection We comply with UK GDPR when processing personal data. Delivery of our services Legal and regulatory compliance Crime prevention Legitimate business purposes Full details are set out in our Privacy Notice. 11. Continuity Arrangement We have arrangements in place to ensure continuity of service in the event of permanent incapacity or illness. In such circumstances, an alternate firm may be appointed to make initial contact with you and, where appropriate, agree the work to be undertaken during the period of incapacity. By accepting our engagement, you agree that this alternate may be given access to relevant information and records held by us, solely for the purpose of maintaining continuity of service. You will remain free to appoint an alternative adviser at that stage if you wish. Alternate firm: Rodliffe Accounting Limited Level 37, 1 Canada Square, London, E14 5AA Contact: Stephen John Blissett ACMA 12. Communication We may communicate via email or other electronic means. While we take reasonable precautions, electronic communication carries risks (including interception, delay or corruption), which you accept. You are responsible for ensuring your contact details are kept up to date. 13. Conflicts of Interest Where a conflict arises, we will take reasonable steps to manage it. If this is not possible, we may cease to act. We may act for other clients with differing interests, subject to our confidentiality obligations. 14. Limitation of Liability We will provide our services with reasonable care and skill. Losses arising from inaccurate or incomplete information provided by you Failure to act on our advice Work carried out by third parties you engage directly Events outside our reasonable control Our total liability is limited as set out in the engagement letter. 15. Third Party Rights Our advice is for your use only and may not be relied upon by third parties without our prior written consent. No third party has rights under the Contracts (Rights of Third Parties) Act 1999. 16. Money Laundering Regulations We are required to report suspicions of money laundering to the National Crime Agency without notifying you. Client due diligence records are retained for at least five years after we cease to act, in accordance with legal requirements. 17. Engagement and Termination Our engagement begins when you accept our engagement letter. Either party may terminate the engagement with 21 days’ written notice, unless immediate termination is required. We may terminate immediately where you fail to cooperate or where misleading information is provided. On termination, we may charge for work completed and any reasonable handover costs. 18. Professional Obligations We comply with the ethical and professional standards of the Chartered Institute of Management Accountants (CIMA). You are responsible for providing accurate and complete information and for notifying us of any errors in submitted returns. We do not undertake tax planning that breaches professional or legal standards. 19. Retention of Records You are responsible for retaining your own records in line with HMRC requirements. We may retain or destroy documents in accordance with our retention policy (typically up to 7 years), unless otherwise required by law. 20. Intellectual Property We retain copyright in all documents we prepare unless otherwise agreed. 21. Complaints We aim to provide a high-quality service at all times. If you are dissatisfied, please contact us. If unresolved, you may refer the matter to CIMA within 6 months of our response. 22. Investment Advice We are not authorised to provide investment advice. If required, we may introduce you to an appropriately authorised independent adviser. Any such adviser will act under their own terms and will be responsible for their own services. 23. General If any provision of these terms is found to be invalid, the remaining provisions will remain in effect. Where there is a conflict between these terms and the engagement letter, the engagement letter will take precedence.